5 Ways Emergency24 Empowers Alarm Dealers to Win More Business

In today’s competitive security market, alarm dealers need a monitoring partner that goes beyond just offering basic services. Emergency24 understands this and provides a comprehensive package designed to give dealers a significant edge. Here are five specific ways Emergency24 equips dealers to win more business and deliver exceptional value to their customers:

Wide Variety of Premium Monitoring Services

Emergency24 boasts an extensive range of security monitoring solutions that cater to diverse customer needs. This allows dealers to offer a one-stop shop for residential and commercial security, eliminating the need for clients to cobble together services from multiple providers.


Here’s a glimpse into Emergency24’s monitoring expertise:


  • Traditional Security Monitoring: 24/7 professional monitoring for intrusion detection, fire alarms, and medical emergencies.
  • Video Verification: Integrates video surveillance with monitoring, allowing personnel to visually confirm alarms and dispatch responders more effectively.
  • Active Shooter Response: Provides real-time support during critical situations, including contacting law enforcement and coordinating emergency protocols.
  • Commercial Fire Monitoring: Offers specialized monitoring for commercial fire alarm systems, ensuring swift response to potential fire hazards.


By partnering with Emergency24, dealers can confidently present their clients with a wider security net, addressing a broader range of threats and providing peace of mind.

Unmatched Reliability and Redundancy

Security breaches and system downtime can severely damage a dealer’s reputation. Emergency24 prioritizes reliability by maintaining a network of four geographically dispersed, Ul-listed central stations. This redundancy ensures that even if one station encounters an issue, the others can seamlessly take over, guaranteeing uninterrupted monitoring for your customers’ security systems.

Moreover, Emergency224’s commitment to in-house development allows them to address technical challenges and implement solutions quickly proactively. This ensures their systems stay up-to-date and secure, minimizing the risk of outages or vulnerabilities.


By partnering with Emergency24, dealers can confidently assure their clients that their security systems are monitored around the clock by a reliable and robust infrastructure.

Expertise and Experience: A Team You Can Trust

Emergency24 sets itself apart with a team that boasts extensive industry experience and a deep understanding of security needs. Their leadership team averages over 28 years of experience, while operations and sales staff possess impressive tenures as well. This depth of knowledge translates into exceptional service for dealers and their customers.


Here’s how Emergency24’s team empowers dealers:


  • Technical Support: Dealers can access a team of highly trained technicians for troubleshooting, system configuration, and ongoing maintenance.
  • Dealer-Centric Contracts: We offer the most dealer-friendly terms in the industry. 
  • Account Ownership: Dealers maintain complete account ownership.
  • Customer Service Expertise: Emergency24’s experienced monitoring agents ensure professional and prompt interaction with your clients whenever an alarm is triggered.


By partnering with Emergency24, dealers gain access to a team that acts as an extension of their own, providing the expertise and support needed to deliver exceptional customer service.

Scalability and Flexibility to Meet Diverse Needs

Emergency24’s monitoring infrastructure is designed to accommodate a wide range of security panels and communication formats used in the industry. This allows dealers to integrate new customers and existing systems without compatibility concerns seamlessly.


Furthermore, Emergency24’s service offerings are scalable. Dealers can choose the specific monitoring services that best suit each client’s needs, from basic intrusion detection to comprehensive video verification and active shooter response protocols.


This flexibility empowers dealers to craft customized security solutions for their clients, ensuring they can compete effectively in a market with diverse security requirements.

A True Partnership for Long-Term Success

Emergency24 views its relationship with dealers as a true partnership, working collaboratively to ensure their mutual success. This commitment is evident in several ways:


  • Focus on Dealer Success: Emergency24 provides ongoing training and resources to help dealers stay informed about industry trends and best practices.
  • Marketing and Sales Support: They offer co-branded marketing materials and sales support to help dealers win new clients.
  • Transparent Communication: Emergency24 maintains open communication channels, keeping dealers informed about system updates, potential security threats, and any relevant industry developments.


By prioritizing dealer success, Emergency24 fosters a strong partnership that empowers them to grow their businesses and provide their clients with the best possible security solutions.


Emergency24 offers a compelling proposition for alarm dealers seeking a competitive edge. With a vast array of monitoring services, unparalleled reliability, a team of experts, and a commitment to partnership, Emergency24 equips dealers to deliver exceptional value to their customers and achieve long-term success in the security industry.

About Emergency24 

As an Underwriters Laboratories-listed and FM-approved central station with redundancy, Emergency24 has remained a leader among central stations since 1967. We are family-owned with a rich history of innovation and an impressive list of industry firsts, we continue to keep our dealers and their subscribers first. Call us to learn more at 1.800.800.3624.

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