We Will Never Compete With Our Customers. We Are Your Partner.
As a fully redundant, Underwriters Laboratories-listed, and FM Global-approved central station, Emergency24 has been a leader among central stations since 1967. With a rich history of innovation and an impressive list of industry firsts, we continue to keep our dealers and their subscribers first.
We Understand You Have Options. We Honor That By Being the Best.
At Emergency24, we realize that dealers and integrators have many monitoring centers from which to choose. We honor that by not only doing all we can to win your trust but also going above and beyond to keep it.
As an Underwriters Laboratories-listed and FM Global-approved central station, Emergency24 has been a leader among central stations since 1967. With a rich history of innovation and an impressive list of industry firsts, we continue to keep our dealers and their subscribers first.
Most Preferred By Independent Alarm Dealers for Over 50 Years
We are proud of the long-term relationships we've sustained with our dealers since our founding in 1967. For more than 50 years, independent alarm dealers have relied on Emergency24 because of our ability to provide superior alarm dealer services and unmatched technical capabilities. These are just a few reasons we are consistently rated as the most preferred in surveys of alarm installation companies.
Widest Range Of Alarm Monitoring Capabilities
Emergency24 maintains the infrastructure to allow the industry's widest range of alarm monitoring capabilities. Receiving signals in all standard formats and over any communication channel, Emergency24 has a solution for all of your alarm system installations.
We Monitor More Panels
Another important reason we remain the preferred Central Station is our ability to monitor 15,000+ panels communicating in the industry's common formats. Emergency24 continually invests to maintain a wide range of receivers, from the archaic to the most advanced, to give our dealers the most flexibility to satisfy the needs of their customers.
Highly-Trained Specialists
Our monitoring specialists undergo an extensive and rigorous 8-week training program that includes a textbook, role-playing, mentoring, exams, and continuous on-the-job training. Operators must pass tests and quality review coaching sessions each quarter. We also reward operators with a greater than passing grade through our productivity and quality bonus programs.
Highly-Trained Specialists
Our monitoring specialists undergo an extensive and rigorous 8-week training program that includes a textbook, role-playing, mentoring, exams, and continuous on-the-job training. Operators must pass tests and quality review coaching sessions each quarter. We also reward operators with a greater than passing grade through our productivity and quality bonus programs.
Backed By an Astounding Team
The company’s foundational principles of honesty, integrity, loyalty and hard work are exemplified in our leadership and staff. Many of the leaders have been with the company for over 35 years. Every department has many employees and management with 15 or more years with the company, and we are proud to say our very first employee has been with Emergency24 for 45 years!