Choosing the right central station shapes the future of your business. It affects how customers experience your brand, how efficiently you can scale, and how much recurring monthly revenue you build over time. When your monitoring partner supports your goals, everything becomes easier. When they do not, the problems can last for years.
Emergency24 was founded on a simple idea. Dealers deserve a monitoring partner who protects their accounts, supports their growth, and never competes with their business. That belief has guided us since 1967, and it continues to shape every part of our service today.
A Partner Who Protects Your Customer Relationships
Emergency24 is family owned and independent, which keeps the focus where it belongs, on the dealers who trust us with their customers. We do not market to end users. We do not sell direct. We do not create programs that compete with the companies we support.
Your brand stays at the center of every interaction. Our operators answer calls with your customers in mind, and every signal is handled with the urgency and professionalism you expect from your own team.
If you would like to strengthen customer relationships with support that operates behind your brand, contact us at 1-800-800-3624 or reach out online.
Scalable Monitoring That Reduces Your Overhead
Growing a customer base often creates more calls, more service demands, and more after-hours support needs. Emergency24 helps dealers scale without increasing payroll or losing control of their accounts. Our UL listed, FM Approved monitoring centers provide continuous nationwide coverage handled by trained professionals who represent your business with care.
This allows dealers to expand at their own pace, whether they support a few hundred accounts or several thousand.
Technology That Strengthens Your Offering
Dealers must evolve with new technology to stay competitive. Emergency24 invests in platforms and integrations that help you deliver stronger protection and better customer experiences. Our partnerships with Honeywell, Chekt, and BluePoint Alert Solutions give dealers access to fire monitoring, video verification, and critical event communication solutions that add real value to every account.
We own and operate our proprietary automation platform, which allows us to develop new capabilities quickly and tailor integrations when dealers need specific functionality. This level of control ensures a dependable and flexible monitoring environment that grows with your business.
Faster Response Through Digital Dispatching
Emergency24 was among the first central stations to implement digital dispatching through Honeywell’s CS Premium platform. This technology creates faster communication between monitoring operators and emergency services, reducing delays and strengthening response during critical events.
Dealers can offer customers a higher standard of performance while improving efficiency across their entire subscriber base.
A Long Term Commitment to Dealer Success
As the security industry continues to consolidate, independence and stability remain essential. Emergency24 is family owned, people centered, and focused on helping dealers operate with confidence. We provide training, marketing support, and accessible technical guidance so you can strengthen customer relationships and stand out in a crowded market.
Our role is simple. We support your growth, protect your accounts, and help you deliver a level of service that keeps customers with you for the long term.
Talk With a Partner Who Works for You
If you are evaluating monitoring partners and want support that protects your accounts and strengthens your brand, we are ready to help. Contact us at 1-800-800-3624 or reach out online.
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