Switching monitoring centers shouldn’t be difficult. If you’re an alarm dealer or integrator looking for a reliable partner, the onboarding experience needs to be clear, efficient, and fully supported. That’s exactly how Emergency24 approaches every new dealer relationship—with a system built to make transitions smooth and support long-term success.
A Real Conversation from the Start
Your first interaction with Emergency24 isn’t an automated welcome email. It’s a direct conversation with someone who understands your business. From that first call, our team takes the time to learn about your technical environment, listen to your priorities, and answer every question without pressure or pretense. It’s not just onboarding—it’s the beginning of a real partnership.
Fast, Flexible Account Setup
Emergency24 gives you options. You can submit agreements and payments via fax, mail, or a secure online portal. You are able to choose from a wide range of contact options for your customers unique or group of accounts. Need monitoring right away? We offer quick templates for expedited service activation so your customers are protected from day one.
Built to Integrate with the Tech You Use
Emergency24 supports over 15,000 alarm panel formats—covering everything from legacy systems to the latest IP-based hardware. Our technical team works directly with yours to validate signal paths, verify compatibility, and resolve issues before they ever reach your customer. Whether you’re setting up a residential home or a multi-site commercial facility, we’re ready.
Looking for an easier way to bring on new clients—or move accounts over fast? Emergency24 gives you the tools, support, and flexibility to scale without slowdowns. Let’s talk. Call 800-800-3624.
Verification That Puts Accuracy First
Before any account goes live, Emergency24 requires full signal testing and verification. You can do this by phone or through our secure dealer app or secure portal, ensuring systems are communicating properly and every alert lands where it should—no guesswork, no gray areas.
Training and Support That Keeps Up
Emergency24 offers free and comprehensive online training for sales and technical staff. From panel programming and emergency protocols to advanced troubleshooting, your team gains the skills to work confidently. And when things get tricky, our U.S.-based tech support is ready to help—real people who pick up the phone and stay with you until it’s solved.
Transparent Paperwork and Real-Time Updates
Forget chasing down documents or wondering about account status. Our documentation process is clear and streamlined. Once your paperwork is submitted, you’ll receive confirmation and tracking every step of the way.
Monitoring That Never Misses a Beat
With four fully redundant, geographically diverse monitoring centers, Emergency24 provides true 24/7 reliability—even during natural disasters or local disruptions. Your customers’ safety stays intact, and your business doesn’t skip a beat.
Onboarding Is Just the Beginning
We don’t disappear after setup. We continue to offer training refreshers, technical resources, and business support long after you’re up and running. Whether you’re integrating new systems or exploring new markets, we stay aligned with your goals.
What Dealers Are Saying:
Tim McHugh, Vice President of Sales at Integrated Protection Services, switched to Emergency24 after a rocky experience with another provider:
“We quickly realized that the cutover with our previous provider wasn’t going to work. After evaluating a number of organizations, Emergency24 really came out on top. The team was enthusiastic and willing to help. They had a great process and we haven’t looked back since.”
His experience reflects what many dealers discover—Emergency24’s onboarding is fast, supportive, and engineered for success.
Ready to Make the Switch?
Emergency24’s onboarding process is more than fast and easy—it’s built on real expertise, flexibility, and support. We help you protect accounts, move faster, and grow with confidence.
Call 800-800-3624 today to start your transition with Emergency24.
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